RETURN POLICY
Last updated July 01, 2022
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
To return an item, please email customer service at info@indiancigarbox.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and In the same package it was deliver and proof of purchase, then mail your return to the following address:
Indian Cigar Box
Attn: Returns
RMA #
4005 NW 114th ave
unit 14
Doral , FL 33178
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fifteen (15) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned or exchanged:
● Used Items
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● A $15.00 restocking fee will be charged for all returns in excess of __________.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
info@indiancigarbox.com
